70%
Exchange Value
Approved value after a 30% deduction from the eligible invoice value.
BUVEA JEWELS · JEWELLERY EXCHANGE PROGRAMME
70% Exchange Value
Exchange or upgrade eligible Buvea jewellery within 1 year of the invoice date. A 30% deduction applies and the remaining 70% is credited toward a new Buvea piece, subject to inspection and approval.
Last updated: 10 October 2026
70% Exchange Value at a Glance
1 YR
Validity
Request the exchange or upgrade within 1 year from the invoice date.
ALL
Eligible Items
Rings, earrings, necklaces, pendants and bracelets bought from Buvea, subject to approval. Exhibition purchases are not eligible.
CHECK
Inspection
The original piece is inspected before the final exchange value is approved.
DOC
Documents
Invoice and relevant certificate or purchase documents may be required.
UP
Upgrade
Use the 70% credit toward a new Buvea purchase. It is not paid in cash.
HOW IT WORKS
Keep your purchase records and request the upgrade within one year.
The exchange value is confirmed only after eligibility and condition checks.
- 01PurchaseBuy eligible Buvea jewellery
- 02Keep RecordsRetain invoice and documents
- 03RequestApply within 1 year
- 04InspectBuvea checks condition and eligibility
- 05UpgradeUse the 70% credit on a new piece
DETAILS
Clear information before you rely on this page.
The sections below explain the conditions, eligibility and customer responsibilities that apply.
What 70% Exchange Value Means
For an approved eligible piece, Buvea deducts 30% from the invoice value. The remaining 70% is applied as credit or a discount on a new Buvea purchase.
Eligibility
The benefit applies to eligible Buvea jewellery purchases, including rings, earrings, necklaces, pendants and bracelets. All exhibition sales are final, so exhibition purchases do not qualify. Not every product, charge or order automatically qualifies.
Validity Period
The benefit is valid for 1 year from the invoice date. Exchange or upgrade requests made after the validity period may not be accepted unless Buvea specifically approves otherwise.
Inspection & Condition
The original piece must be returned to Buvea for inspection. Major damage, missing stones, broken parts, severe wear, chemical damage, unauthorised alterations or third-party repair may affect eligibility or the approved value.
Invoice, Certificate & Documents
Customers may be required to provide the original invoice, order record, certificate, warranty card, packaging or other documents supplied with the purchase. For certified diamond jewellery, the relevant certificate may be required.
Eligible Invoice Value
The calculation is generally based on the eligible invoice value, not necessarily every amount paid. Taxes, delivery, duties, service fees, resizing, repairs, customisation, payment-processing charges or other non-eligible amounts may be excluded.
Example
If the eligible invoice value is AED 10,000, the 30% deduction is AED 3,000 and the approved 70% exchange value is AED 7,000, subject to inspection and approval.
Choosing the New Piece
The approved exchange value is used toward a new Buvea purchase. If the new piece costs more, the customer pays the difference and any applicable charges. If it costs less, Buvea will advise the available options under the exchange policy.
Not a Cash Refund
The 70% Exchange Value programme is not a return or cash refund. The 70% value is applied only as credit or a discount on a new purchase and is never paid in cash or by bank transfer. If you want money back, see the 60% Cash Return (Buyback) programme.
Offers & Transferability
The programme may not be combined with every promotion, coupon, cashback or special price unless Buvea specifically permits it. The benefit is usually linked to the original customer, invoice and purchase record and is not transferable without approval.
Orders That May Not Qualify
Cancelled, refunded, disputed, unpaid, non-eligible or otherwise disqualified orders may not qualify. Buvea may reject or adjust an exchange where the jewellery or documentation does not match the original purchase record.
Final Approval
Final approval and value are subject to product eligibility, invoice verification, condition, documents, inspection and the current exchange terms. Contact Buvea before relying on the programme for a specific purchase.
EXAMPLE
AED 10,000 eligible invoice value.
A simple illustration of the 70% Exchange Value calculation.
AED 10,000
The eligible invoice value confirmed by Buvea.
AED 3,000
The deduction applied under the exchange programme.
AED 7,000
Credit available toward a new Buvea purchase.
BUVEA SUPPORT · DUBAI
Want to confirm your jewellery is eligible?
Contact Buvea before purchase or before starting an exchange so our team can confirm the applicable terms.
- يؤدي اختيار أحد الخيارات إلى تحديث الصفحة بالكامل.
