70% Exchange Value

70% Exchange Value on Eligible Rings

At Buvea, we understand that jewellery choices can evolve over time. A ring you choose today may later become part of a bigger upgrade, a new milestone, or a different design preference. That is why Buvea offers a 70% Exchange Value benefit on eligible rings.

With this benefit, customers can exchange or upgrade their existing eligible Buvea ring toward a new Buvea ring after a 30% deduction from the eligible invoice value.

This means the customer receives 70% exchange value from the eligible ring purchase, subject to Buvea’s exchange terms, inspection, product eligibility, and approval.

The exchange value is valid for 1 year from the invoice date.

What Does 70% Exchange Value Mean?

70% Exchange Value means that if a customer wants to exchange or upgrade an eligible existing Buvea ring, Buvea will deduct 30% from the eligible invoice value. The remaining 70% will be considered as the exchange value toward a new Buvea ring.

For example, if the eligible invoice value of the existing ring is AED 10,000:

  • 30% deduction: AED 3,000

  • 70% exchange value: AED 7,000

The AED 7,000 exchange value can then be used toward the purchase of a new eligible Buvea ring, subject to Buvea’s policy and approval.

This benefit is designed to make ring upgrades easier, clearer, and more rewarding for customers.

How the 70% Exchange Value Works

Step 1: Purchase an Eligible Buvea Ring

The customer must first purchase an eligible Buvea ring.

Eligible rings may include selected diamond rings, lab grown diamond rings, engagement rings, wedding rings, solitaire rings, hidden halo rings, halo rings, pavé rings, three stone rings, side stone rings, or other approved ring designs.

Not every ring may qualify for the 70% Exchange Value benefit. Eligibility should be confirmed at the time of purchase.

Step 2: Keep the Invoice Safely

The exchange validity begins from the invoice date.

Customers should keep their invoice safely because the invoice date is used to calculate the 1-year exchange validity period.

If the invoice date is 1 January 2026, the exchange benefit will be valid until 1 January 2027, subject to Buvea’s exchange terms.

Step 3: Request Exchange or Upgrade Within 1 Year

If the customer wants to exchange or upgrade the existing ring, the request must be made within 1 year from the invoice date.

Exchange or upgrade requests made after 1 year from the invoice date may not be accepted.

The existing ring must be returned to Buvea for inspection before any exchange value is approved.

Step 4: Ring Inspection and Eligibility Review

Buvea will inspect the existing ring before confirming the exchange value.

The ring must be in acceptable condition and should match the original purchase details. Buvea may check the ring’s condition, diamond or gemstone setting, metal condition, certificate, invoice, size, design, and any signs of wear, damage, alteration, or third-party repair.

The final exchange approval is subject to Buvea’s inspection and exchange policy.

Step 5: 30% Deduction Is Applied

Once the ring is approved for exchange, Buvea will deduct 30% from the eligible invoice value.

This 30% deduction is part of the 70% Exchange Value policy.

The remaining 70% becomes the approved exchange value that can be used toward a new eligible Buvea ring.

Step 6: Choose a New Buvea Ring

After the exchange value is confirmed, the customer can choose a new eligible Buvea ring.

The new ring may be a larger diamond ring, different design, upgraded setting, new engagement ring, anniversary ring, wedding ring, or another approved Buvea ring.

If the new ring value is higher than the approved exchange value, the customer must pay the remaining balance.

If the new ring value is lower than the approved exchange value, Buvea will advise the available options according to the exchange policy.

Example of 70% Exchange Value

A customer purchases an eligible Buvea ring for AED 10,000.

Within 1 year from the invoice date, the customer decides to upgrade to a new Buvea ring.

After inspection and approval:

  • Original eligible invoice value: AED 10,000

  • 30% deduction: AED 3,000

  • Approved 70% exchange value: AED 7,000

The customer can use AED 7,000 toward the new eligible Buvea ring.

If the new ring costs AED 14,000, the customer pays the remaining AED 7,000 balance, plus any applicable charges.

This example is for explanation only. Final exchange value depends on the eligible invoice value, product eligibility, ring condition, inspection result, and Buvea’s exchange terms.

Validity Period

The 70% Exchange Value benefit is valid for 1 year from the invoice date.

The invoice date is the date printed on the original Buvea invoice for the eligible ring purchase.

The exchange or upgrade request must be made within this 1-year validity period.

After the validity period ends, the exchange value may expire and may not be reactivated, extended, transferred, or refunded unless Buvea approves otherwise.

What Can the Exchange Value Be Used For?

The approved 70% exchange value can be used toward a new eligible Buvea ring.

This may include selected:

  • Engagement rings

  • Diamond rings

  • Lab grown diamond rings

  • Solitaire rings

  • Hidden halo rings

  • Halo rings

  • Three stone rings

  • Pavé rings

  • Side stone rings

  • Wedding rings

  • Anniversary rings

  • Custom ring designs, if approved

The exchange value is intended for ring exchange or ring upgrade only unless Buvea confirms otherwise.

What Is the Exchange Value Based On?

The exchange value is generally based on the eligible invoice value of the original ring purchase.

The eligible invoice value may exclude certain charges unless Buvea confirms otherwise.

Excluded charges may include:

  • Taxes

  • Delivery charges

  • Customs duties

  • Service fees

  • Resizing fees

  • Repair charges

  • Customization charges

  • Gift packaging

  • Payment processing fees

  • Any non-eligible charges

Buvea will confirm the final eligible value after reviewing the invoice and ring condition.

Ring Condition Requirements

To qualify for the 70% Exchange Value benefit, the existing ring must be returned in acceptable condition.

The ring should not have major damage, missing stones, broken parts, severe scratches, heavy dents, bent setting, damaged prongs, chemical damage, or unauthorized alterations.

Buvea may reject or adjust the exchange value if the ring shows:

  • Missing diamond or gemstone

  • Loose stone

  • Broken band

  • Bent or damaged setting

  • Heavy wear or deep scratches

  • Chemical exposure

  • Impact damage

  • Third-party repair

  • Unauthorized resizing

  • Alteration from original condition

  • Missing certificate, invoice, or required documents

Final approval depends on Buvea’s inspection.

Certificate and Documents

Customers may be required to provide the original invoice, certificate, warranty card, packaging, or any documents given at the time of purchase.

If the original certificate or important documents are missing, Buvea may reject the exchange request or adjust the exchange value.

For certified diamond rings, the diamond certificate may be required to verify the original purchase details.

Can the Ring Be Upgraded to a Higher Value Ring?

Yes. Customers can use the approved 70% exchange value toward a new eligible Buvea ring of higher value.

If the new ring costs more than the approved exchange value, the customer pays the difference.

For example, if the approved exchange value is AED 7,000 and the new ring costs AED 15,000, the customer pays the remaining AED 8,000, plus any applicable charges.

This allows customers to upgrade to a larger diamond, higher specification, different design, or more premium setting.

Can the Ring Be Exchanged for the Same Value?

The exchange value can be used toward a new eligible Buvea ring, subject to product availability and approval.

If the new ring price is equal to the approved exchange value, the exchange may be completed according to Buvea’s terms.

If there are additional charges, such as resizing, customization, taxes, or design charges, the customer may need to pay the difference.

Can the Ring Be Exchanged for a Lower Value Ring?

If the new ring costs less than the approved exchange value, Buvea will advise the available options according to the policy.

The remaining difference may not always be refunded as cash or credit unless Buvea specifically approves it.

Customers are encouraged to choose a new ring equal to or higher than the approved exchange value to make the best use of the benefit.

Returns, Refunds, and Exchange Value

The 70% Exchange Value benefit is not the same as a return or refund.

This benefit allows customers to exchange or upgrade an eligible ring toward a new eligible Buvea ring after a 30% deduction.

It does not automatically mean the customer can receive cash back, bank transfer, refund, or store credit.

The approved value is generally used toward a new ring purchase, subject to Buvea’s exchange terms.

If the original order was cancelled, returned, refunded, disputed, unpaid, or not completed, the exchange value benefit may not apply.

Can 70% Exchange Value Be Combined With Other Offers?

The 70% Exchange Value benefit may not always be combined with other offers, discounts, vouchers, coupons, sale prices, cashback benefits, or promotional campaigns.

If multiple offers are available, Buvea may allow only one benefit per order unless combination is specifically approved.

Customers should confirm offer combination rules before choosing the new ring.

Transferability

The 70% Exchange Value benefit is usually linked to the original customer, invoice, order number, phone number, email address, or purchase record.

Unless approved by Buvea, the benefit may not be transferred to another customer, account, or order.

The ring presented for exchange should match the original purchase record.

Important Terms and Conditions

Buvea’s 70% Exchange Value benefit is subject to the following terms:

  • Exchange value applies only to eligible Buvea ring purchases.

  • Customer may exchange or upgrade the existing eligible ring toward a new eligible Buvea ring.

  • The benefit is valid for 1 year from the invoice date.

  • Requests after 1 year from the invoice date may not be accepted.

  • 30% of the eligible invoice value will be deducted.

  • The remaining 70% will be considered as the approved exchange value.

  • The ring must be returned to Buvea for inspection.

  • Final approval is subject to ring condition, invoice verification, certificate verification, and Buvea’s exchange terms.

  • Missing stones, damage, third-party repair, unauthorized resizing, alteration, or missing documents may affect eligibility.

  • Exchange value is generally used toward a new ring purchase and may not be paid as cash, bank transfer, or refund.

  • Taxes, delivery charges, duties, service fees, repair charges, resizing fees, customization charges, and other non-eligible charges may be excluded from the eligible invoice value.

  • The new ring must be eligible under Buvea’s exchange policy.

  • If the new ring costs more than the approved exchange value, the customer must pay the difference.

  • If the new ring costs less than the approved exchange value, any remaining balance will be handled according to Buvea’s policy.

  • The benefit may not be combined with other offers unless approved by Buvea.

  • Buvea reserves the right to approve, reject, adjust, modify, or withdraw the exchange value benefit according to the policy.

Customer Responsibility

Before purchasing or requesting an exchange, customers should confirm:

  • Whether the original ring is eligible

  • Whether the new ring is eligible

  • The invoice date

  • The 1-year validity period

  • The eligible invoice value

  • The expected 30% deduction

  • The approved 70% exchange value

  • Required documents and certificates

  • Ring condition requirements

  • Whether any charges are excluded

  • Whether the benefit can be combined with other offers

This helps ensure the exchange or upgrade process is clear before the customer makes a decision.

Why Buvea Offers 70% Exchange Value

Jewellery often marks important moments, but style, preference, and life milestones can change.

A customer may first choose a simple ring and later want a larger diamond, a different setting, a more detailed design, or a more premium piece. Buvea’s 70% Exchange Value benefit gives eligible customers a clear way to upgrade without starting completely from zero.

This benefit is especially useful for:

  • Engagement ring upgrades

  • Anniversary ring upgrades

  • Wedding ring changes

  • Diamond size upgrades

  • Design changes

  • Special milestone purchases

  • Customers who want a higher value ring later

With Buvea, your ring can remain part of your jewellery journey even when you are ready for something new.

FAQs About 70% Exchange Value

What does 70% Exchange Value mean?

70% Exchange Value means Buvea deducts 30% from the eligible invoice value of an approved ring, and the remaining 70% is used as exchange value toward a new eligible Buvea ring.

Can I exchange my existing ring for a new one?

Yes, eligible customers can exchange or upgrade their existing Buvea ring toward a new eligible Buvea ring, subject to inspection, approval, and exchange terms.

How long is the exchange value valid?

The 70% Exchange Value benefit is valid for 1 year from the invoice date. Requests made after 1 year may not be accepted.

Is the exchange value based on the invoice date or delivery date?

The validity is based on the invoice date printed on the original Buvea invoice.

Can I receive the 70% value as cash?

No. The 70% Exchange Value benefit is generally used toward a new eligible Buvea ring. It is not normally paid as cash, bank transfer, or refund unless Buvea specifically approves otherwise.

What happens if my new ring costs more?

If the new ring costs more than the approved exchange value, the customer pays the remaining balance and any applicable charges.

What happens if my new ring costs less?

If the new ring costs less than the approved exchange value, Buvea will advise the available options according to the exchange policy. The remaining difference may not always be refunded.

Does every ring qualify?

No. The benefit applies only to eligible Buvea rings. Eligibility depends on the original purchase, invoice, ring condition, documents, certificate, and Buvea’s approval.

What if the ring is damaged?

If the ring is damaged, missing stones, altered, resized outside Buvea, repaired by a third party, or not in acceptable condition, the exchange request may be rejected or the exchange value may be adjusted.

Do I need the original invoice?

Yes, the original invoice or order record may be required to verify eligibility, invoice date, and eligible value.

Can I combine this with other offers?

The 70% Exchange Value benefit may not be combined with other discounts, cashback, coupons, sale pricing, or promotions unless Buvea specifically approves it.

Can I upgrade to a bigger diamond ring?

Yes. Customers may use the approved 70% exchange value toward a higher value eligible Buvea ring and pay the difference.